Listed below is an error message that appears on your computer screen when an attempt is made to open Entourage and tried to receive e-mail messages. But, Entourage remains unopened and throws an error message that looks exactly same as given below:
“Error 39, Preferences could not be opened end of file was reached.”
Same error message bothers you every time whenever you make an attempt to open Entourage messaging application.
Cause:
The root cause responsible for the occurrence of above error message is a corrupt or damaged identity database file.
Solution:
With the help of below stated measures, you can easily overcome the above error message:
Rebuild Entourage identity database file:
1.Quit all the applications.
2.Press down the Options (alt) key on the keyboard, and then open Entourage 2008/2004. Hold down the options key until the database utility window appears.
3.Choose the database, from the database utility window. Select Rebuild database then select Continue.
4.The Rebuilding Main Identify window appears and updates you about the progress. After the completion of operation, an error message similar as “ Your database was successfully rebuilt.” appears.
5.Select Done. Select Quit and then open Entourage and see whether the problem is resolved or not.
Perform creation of a new identity, and then manually enter account information again.
1.Select Switch identity on the Entourage menu.
2.If the message box warns you that Entourage will quit all connections and windows for the current identity, select Switch.
3.In the dialog box Select an Identity, select New.
4.Enter a name for your identity in the box named as Identity Name, and then select OK.
However, if same error message still persists and you are facing severe data loss, then it is advised to use a professional Entourage Repair Software. Such third party tools are considered as the best solution for successful recovery of Entourage database. Data contained in the Entourage objects, such as contacts, attachments, appointments, tasks, journal, events, calendar-entries, etc. become accessible. Before doing a selection of any third party tool, always check out the overall functionality through a free demo version of the tool.
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