Troubleshooting Microsoft Entourage Error 4362

Mac users rely on Microsoft Entourage for handling their emails, calendar, tasks, contacts, notes, appointments etc. as their personal information manager. Entourage 2008, the latest version of Microsoft Entourage was released on January 2008. Though Entourage falls in the league of the most popularly deployed email clients across the globe, it has not been spared from the wrath of database corruption.

Application malfunction, virus or Trojan attacks, improper system shutdown due to power failure and missing identity are some of the commonplace causes of Entourage database corruption. A common error message that Entourage users bump across is:

“The Office database is damaged.

Entourage cannot access your data, to attempt to fix the problem, rebuild database.

The action could not be completed. An unknown error (4362) occurred.”

Entourage database corruption is a serious issue that if not handled prudently, can lead to severe loss of data. There is a way to resolve the aforementioned error message by following these steps:

1) Rebuilding Entourage Database

In order to rebuild Entourage Database quit all the applications that are ruuning. Press down the Options (alt) key on the keyboard and then launch Entourage. The 'Database Utility' window comes up. Select the database you want to rebuild, then click on 'Rebuild Database -> Continue'. Once you are done, click 'Quit'. If this doesn't help, move to second step.

2) Creating new Microsoft User Data Folder

Exit all Office applications and move the following Microsoft user data folder to a network location:

HD/Users/USER_NAME/Documents

Start Entourage. A new Microsoft user data folder and a new IDENTITY_NAME folder is automatically created here:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities

Exit Entourage. Rename the database file from the following folder:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME

Copy the moved database file to the new IDENTITY_NAME folder that was automatically created.

If the above resolve does not help, try to repair the permissions of Mac hard drive or create a new user account. If all of these methods prove futile, it becomes requisite to devoir a third party Entourage Repair software.

A trusted solution for Entourage Database Repair is “Stellar Phoenix Entourage Recovery”. A dexterous utility for Entourage Repair, this powerful software restores all the RGE file components such as emails, notes, contacts etc. successfully. Prior to the actual recovery, this efficacious tool shows a preview of the recoverable items in a tree-view structure. This tool is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard and 10.4 Tiger.

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Fixing “ERROR [16003:""]”in Microsoft Entourage

Many Entourage users often receive an error message that says "The Identity cannot be opened with this version of Entourage". Though at the first look, the reason for this error seems unclear, but there is more than one reason or scenario responsible for the above error. Now, as a safe and first-hand resolution you may go for 'Rebuilding Entourage' database, which works for most of the cases. However, if you are facing hard luck, the following surprises come up in your computer screen.

“ERROR Failed to open database [Head]”
or
“ERROR Corruption opening database [16003:""]”

Multiple failures and the ultimate fear of Entourage data loss creeps into the mind. You really face a weired situation of email loss and urgently need Entourage recovery.

Completely jumbled up! One resolution leading to another Error!

Lets us analyze a particular case and relate what can be cause for the first error. For some, it can be an upgrade issue. Well, many users often install both the versions 2008 and 2004 in the same computer. This is the cause of a major compatibility issue, because both the versions have their separate components installed in the same system. When an action is called, there is created a compatibility issue and the resultant is the error message;

“The Identity cannot be opened with this version of Entourage”

Now, as all said and done, the ultimate option is rebuilding the Entourage database using Microsoft 'Database Utility' for Entourage. This utility appears to be useful in some cases and after rebuilding the Entourage database, you can again access your lost emails and other mail items. However, in certain cases, the utility fails to entirely resolve the above issue and in turn throws back the other mentioned error messages. At this point of time, it becomes eminent to use an efficient Entourage recovery software.

One can easily find Entourage database repair software over the Internet, but a little research on the various products will help you recover the lost emails in this critical situation. Stellar Phoenix Entourage Recovery is one such tool that is referred by most Entourage users across the globe. The free demo version of the software gives an idea as to how to repair the corrupt Entourage database and recover your lost/inaccessible email components, such as contacts, addresses, Tasks, To-Do list etc. The software supports both MS Entourage 2008 and 2004.

Related Post: http://bobluisusa.hubpages.com/hub/entouragerecovery

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A powerful solution for the problem of Entourage database corruption

It is quite normal to have corruption in Entourage database. Reason for the corruption of Entourage database is unexpected system shutdown, malicious virus, power loss, etc. Whatever may be the reason, corruption of Entourage database creates difficulty in accessing e-mails and using Entourage application. Additionally, it results in inaccessibility of data. Corruption is recognized as problematic. But, still there is no need to get disturbed. Because, a third party tool like Stellar Phoenix Entourage data recovery tool is still ready to help you. This tool is designed with great proficiency as it repairs the corrupt Entourage database file and solves the corruption issue with accuracy.

Listed below is an error message that appears on your computer screen when an attempt is made to open Entourage and tried to receive e-mail messages. But, Entourage remains unopened and throws an error message that looks exactly same as given below:

“Error 39, Preferences could not be opened end of file was reached.”

Same error message bothers you every time whenever you make an attempt to open Entourage messaging application.

Cause:
The root cause responsible for the occurrence of above error message is a corrupt or damaged identity database file.


Solution:
With the help of below stated measures, you can easily overcome the above error message:

Rebuild Entourage identity database file:
1.Quit all the applications.
2.Press down the Options (alt) key on the keyboard, and then open Entourage 2008/2004. Hold down the options key until the database utility window appears.
3.Choose the database, from the database utility window. Select Rebuild database then select Continue.
4.The Rebuilding Main Identify window appears and updates you about the progress. After the completion of operation, an error message similar as “ Your database was successfully rebuilt.” appears.
5.Select Done. Select Quit and then open Entourage and see whether the problem is resolved or not.

Perform creation of a new identity, and then manually enter account information again.

1.Select Switch identity on the Entourage menu.
2.If the message box warns you that Entourage will quit all connections and windows for the current identity, select Switch.
3.In the dialog box Select an Identity, select New.
4.Enter a name for your identity in the box named as Identity Name, and then select OK.

However, if same error message still persists and you are facing severe data loss, then it is advised to use a professional Entourage Repair Software. Such third party tools are considered as the best solution for successful recovery of Entourage database. Data contained in the Entourage objects, such as contacts, attachments, appointments, tasks, journal, events, calendar-entries, etc. become accessible. Before doing a selection of any third party tool, always check out the overall functionality through a free demo version of the tool.

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So what are you waiting for? Get third party tool for Entourage repair

There are lots of reasons responsible for the inaccessible data of Entourage application. One of the chief reasons is the corruption of Entourage database file. Entourage database file gets corrupt or damaged due to reasons like, unexpected system shutdown, malicious virus, human errors, power outage, etc. The worst effect of Entourage corruption is inaccessibility of Entourage database. Yes, you have heard it right that corruption makes all the Entourage data inaccessible. So, in such situation primary duty becomes to rebuild Entourage database. Corrupt Entourage database can be repaired with the help of an inbuilt tool. In case of unsuccessful results, it is good to opt for third party Entourage database repair software.

Here is an error message that comes up on the screen when an attempt is made to open Entourage application. But, I fail to do so. That error message appears to be like this:

“The Preferences File Could not be opened. The end of file was reached. -39”

Data of the whole Entourage application becomes totally inaccessible. Every time same error message disturbs whenever an attempt is made to open Entourage application.

Cause:

The fundamental cause responsible for the occurrence of above error message is corruption of preference file for your Entourage identity.

Solution:

For solving the above error message, it is good to first delete preference file of current identity and allow Entourage to perform creation of a new one. For doing the same, some steps have to be followed. These steps are:

1. Locate and open the folder that includes the files that make up the problematic identity.

The default path of the identities folders are:

Drive:Documents:Microsoft User Data:Office 2001 Identities:Main Identity

2. Locate the Preferences file in the Identity folder.
3. Select the Preferences file, and then transfer the file to the Trash on the Macintosh Desktop.
4. Restart Desktop.

Enter the user information, password, messaging user name, and server address
settings in the New Account wizard.

If still the problem persists, then it means Entourage database file is badly corrupt. For severely corrupt Entourage database file, the best solution is any reliable third party software. A lot of third party tools are available that repairs the corrupt Entourage database file easily and brings all the data of Entourage objects back to you.

One of the comprehensive tools whose name is Stellar Phoenix Entourage Recovery is available in market with its easy to use features. It makes the corrupt Entourage database file free from corruption and recovers all the data of Entourage application, such as contacts, attachments, appointments, tasks, journal, events, etc.

The tool is available with its free demo version. Demo version allows you to accomplish two tasks. One is it performs Microsoft Entourage repair and gives you a chance to evaluate more about the features of the product. After full satisfaction, you can invest for a full version of the tool. Well, demo version is same as that of full version. The big difference is that demo version does not permit to save the recovered data, but in full version data can be saved easily.

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How to Resolve Office Database Damages Error in Entourage

Microsoft Entourage is one of the widely used e-mail application used by the users of Macintosh operating system. While using Entourage application, some unexpected errors may occur that halt your work and you become incapable to access your data from the Entourage database. Most of these errors occur due to some corruption problem in database.

Let's consider a practical scenario wherein you are trying to send/receive or delete an e-mail message, but the operation fails with one of the following error message.  

“Entourage can not access your data, to attempt to fix the problem, rebuild the database.”
“The Office Database is damaged.”
“The action could not be completed. An unknown error (4362) occurred.”

Occurrence of any of the above error messages illustrates that Entourage database or your identity is damaged due to corruption or any other reasons. The common causes behind the database corruption are:

• Improper Entourage application or system termination.
• Application malfunction.
• Malicious virus attacks.
• Database header corruption.

In order to rectify this issue, you need to rebuild Entourage database. For step by step guide on how to rebuild entourage database refer: http://jennylembert.hubpages.com/hub/Rebuild-Entourage-Database-to-Resolve-Entourage-Errors

If Entourage database rebuilding process does not resolve the problem, follow the below mentioned steps:

• Create new user identity in Entourage.
• Replace the old Microsoft user data folder with the newly created data folder.
• Use Disk Utility to repair the Mac OS hard drive permission.
• Create a new account for Entourage user
• Restore damaged database from the updated and clean backup.

If above said steps fail to resolve the issue and you still can not access your items from Entourage database. It indicates that database get corrupted at higher level and the built-in tool is not able to recover it. In this case you need to opt for a third party Entourage database repair tools. These tools are especially designed to repair Entourage database from any instance of corruption. As of now, Stellar Phoenix Entourage Recovery is the only tool available in the world to perform the Entourage repair task. This tool is very easy to use and supports Microsoft Entourage 2008 and 2004.

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Signs of Entourage Database Corruption and Recovery Steps

Entourage is a email-client software that is being provided by Microsoft. Entourage is being widely used by MAC users as an email client and personal information manager. Entourage uses RGE files to store all the mailbox data on your local system. This RGE file is also known as entourage database file. Entourage database may get corrupted due to various reasons that may lead to inaccessibility of the data stored in Entourage application.

How do you know that your database gets corrupted?

Below are some most common situations which indicate that your entourage database gets corrupted.

Problem with opening or viewing any component of the entourage database.
Big grey blank of about 3-4 lines in Inbox on which if you click, freezes the screen and/or terminates Entourage.
You become unable to delete any mailbox component.
Entourage crashes or freezes while launching.

Beside these symptoms, there might be various other situations that indicate corruption of entourage database depending on your system configuration and the usage of the application. There are also some per-defined error messages that appear when your entourage database gets corrupted.

No need to worry!!! If you realize that your entourage database gets corrupted. Entourage comes with a built-in utility known as Database Utility that is designed to diagnose the reason behind the corruption and rebuild the entourage database.

How to use Entourage Database Utility?

• Close all Microsoft office applications.
• Go to Applications > Microsoft Office >  Office.
• Double click on the Database Utility.
• Select respective database and choose Rebuild database.
• Click Continue.

A new window will pop up that shows you the status of the process. After completion of the rebuild process click Done. And then Click Quit.

If the database utility fails to rebuild the entourage database it means that the corruption is of higher level or you do not have enough free disk space (in some cases it have been noticed that the database utility succeed to rebuilt the entourage database when used on the systems with larger amount of free disk space).

Still, you can recover the damaged entourage database by using third party entourage repair tool. As of now, Stellar Phoenix Entourage Recovery is only third party utility available to repair entourage database file (RGE) in all instances of corruption and inaccessibility. The demo version is free that shows 100% preview of all the recoverable components of RGE file. This utility supports Entourage 2004 and 2008.

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How to Fix Entourage Error "Your Offline Database is Damaged"

Entourage is an email client and personal information manager for MAC operating systems, developed by Microsoft and is part of Microsoft Office suite. Entourage facilitates users to access and organize emails, notes, tasks, journals, calendar entries etc. It can also be used to access Exchange Server accounts.

Like any other application Microsoft Entourage also have some errors that may halt you while working. Some of these errors may cause data loss and you have to look for entourage repair.

Let's consider a practical scenario where in you get an error message while starting the Entourage application or attempting to view email messages from it. And the error message you got is

“Your Offile database is damaged – Do you want to quit MSN Messenger and all Microsoft Office Programs so that the Database Utility can run?”

This error may occur even if you are not using MSN messenger. The main reason behind this error message is damaged Entourage Database. The Entourage Database may get damaged due to various reasons like virus attacks, Entourage Application malfunctioning, improper Entourage or system shutdown, damages file header etc.

Resolution: To resolve this issue follow the below mentioned process:

Before starting Entourage close all applications. Follow below steps to close all applications.

• Click Apple in the Finder
• Click Force Quit.

If the issue persists you need to rebuild the entourage database. To know step by step procedure of rebuilding Entourage Database follow the Microsoft Knowledge Base article http://support.microsoft.com/kb/268322

If the steps mentioned in the knowledge base fails to resolve the issue then you need to recover entourage database using third party entourage recovery tool. There is only one such tool available to repair entourage database and that is Stellar Phoenix Entourage Recovery. This tool is easy to use and able to recover all mailbox components like mails, contacts, tasks. Calendar entries etc. from RGE file. This tool supports Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.  And is compatible with Microsoft Entourage 2008 & 2004.

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How to solve Entourage error: “Microsoft Sync Services has encountered a problem and needs to close...”

In this computer era, it is a known fact that no application is resistant to corruption. The same is true for Microsoft Entourage e-mail client application that stores all your significant data like e-mails, contacts, attachments, and more in a safe database file. This can be speculated by the facts that when you try to access your e-mails, some strange error messages are displayed or sometimes your e-mails do not even open. This may happen due to the occurrence of corruption in Entourage database or in any other file. As a result of corruption, your precious data stored in the corrupted Microsoft Entourage database becomes inaccessible and unusable. In such situations, it is recommended to use a recent and updated backup file to restore your all data at the time of loss.

However, if you have not taken the backup of the Entourage database, or the backup file itself corrupts, then you should use an effective Entourage recovery software to retrieve the data from the corrupted Entourage database.

To illustrate this issue, let’s consider an error message, which is displayed when you perform an operation in Entourage e-mail application:

“Microsoft Sync Services has encountered a problem and needs to close. We are sorry for the inconvenience. “

After this error, you become unable to access data contained in Entourage database file.

Cause:
Some of the reasons responsible for the above error are:
• Sync preferences are corrupted.
• The sync cache needs to be cleared.

Damaged or corrupt Entourage database is also responsible for this issue.

Resolution:
Different methods that help you to solve the above error are described below:
A) Disable the Sync Services, If you’re not utilizing Sync Services. Follow the steps below to disable the Sync Services:
1. Open Entourage e-mail application.
2. Go to Preferences.
3. Click Sync Services on the left hand side.
4. Select to clear all boxes then click OK.

B) If you are using Sync Services, go through the following KB article and follow the steps to reset the Microsoft Sync Services: http://support.microsoft.com/kb/2484127

However if the Entourage database remains inaccessible and above steps don't exhibit any suitable results, then go for a third party Entourage repair software. The tool repairs the Entourage database very easily and allows you to access your data.

Stellar Phoenix Entourage repair is a MS Entourage database repair tool that enables you to repair damaged or corrupt database files from all instances of corruption. It is able to recover and restore various items Entourage database such as address book, e-mails, attachments, calendar entries, task, sent items folder, meeting notes, etc. It is compatible with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger. Also for using this Entourage repair application, there is no need to be a technical savvy. The tool is developed for Microsoft Entourage 2008 and 2004.

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Good to use commercial Entourage Recovery tools, rather than facing complicated errors

Are you facing problems while performing deletion operation on e-mails and unwanted folders? If this is the fact, this occurs when preferences of Entourage database gets corrupt or damaged. Once a Entourage preferences gets corrupt, numerous error messages may come while using Entourage. In short, it makes whole data of Entourage inaccessible. What will you do if some valuable data is contained within it. Problem of data inaccessibility can be overcome with the backup. But backup must be maintained. If backup falls short to recover data, then also there is no need to fret. You have an option of a third party Entourage recovery tools.

To explain the above case, consider a practical scenario, wherein you are using Entourage 2004. While using it, you come across quite abrupt behavior and behavior is that Entourage application gets closed unexpectedly. Number of error messages get received that specifies that there is an issue with the database. In short, Entourage fails to behave properly.

Cause:
Above erroneous situation occurs when the corruption attacks the Entourage preferences. Corruption of preferences makes the whole Entourage application to behave improperly.

Solution:
For solving above error message, first of all restore the preferences file to its default settings. For doing same, follow the below mentioned steps:

1. Close all the MS-Office programs.
2. Point to Go, choose Home.
3. Open the Library and Preferences folder.
4. Search the below mentioned files:
com.microsoft.entourage.plist
com.microsoft.entourage.database_daemon.plist
com.microsoft.entourage.database_utility.plist
com.microsoft.entourage.officenotifications.plist
com.microsoft.entourage.syncservices.plist
5. Transfer any of the above mentioned files to the desktop. If files do not get found, then it means
that the Entourage is not accessing any information that differs from the default preferences.
6. Test MS-Entourage. If the problem is coming, then close Microsoft Entourage. Transfer the file
or files to the main location, and then follow the steps. If the issue gets resolved, then shift the
files into the folder and do not forget to check Entourage after the movement of each file. Close
Entourage after every test before the transfer of next file. Move the problematic file to trash.
7. Close all MS-Office applications.
8. Point to Go, choose Home.
9. Open the Library, Preferences, and Microsoft folder.
10. Search the file com.microsoft.Entourage.prefs.plist.
11. If a file gets found, then move it to the desktop. If a file do not get found, then this means that no information that is differ from default preferences is used by an application.
12. If a file is transferred to the desktop, test MS-Entourage. However, if the problem is still coming, then close MS-Entourage. Insert the file back into the main location, and proceed with the steps. Transfer the file to trash, if problem gets solved.

If no proper results get found, then it is required for you to go for a third party Entourage repair tools.
Ample of software are readily available on Internet. Just make a simple search on it. Google will list you a number of tools whose main function is to perform Entourage data repair. Such tools have read-only designs, well described procedures, and effective recovery abilities.

Stellar Phoenix Entourage Recovery is one such tool specially designed for Entourage database repair. Once a repair process is done by this tool, all the data of Entourage objects, such as contacts, appointments, journal, events, tasks, e-mail messages, calendar-items, and notes get easily recovered. It shows compatibility with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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Repair and Rebuild Entourage Database Even When Strange Error Message Received

Are you one of those person who is using Microsoft Entourage and getting some terrible error messages ?. MS Entourage is an email application, developed by Microsoft for the users of Macintosh operating system. This email client uses a database to store the significant user's data such as e-mails, contacts, notes, calender entries, attachments, and more. Sometimes, this entourage database may corrupt and like other database, it shows you some strange errors. To work around this corruption problem, you need to go for some Entourage Repair tool.

No matter how advanced email-client you are using, corruption and strange errors are bound to loom your e-mail application. Mac Entourage database is empowered with easy to use, simple and advance features that make it a perfect business email client application.

However, as stated above corruption problems are bound to occur. Consider a situation when you working with your entourage and any of these error message occurred:

• Entourage can not access your data. to attempt to fix the problem, rebuild database.
• Error Corruption Opening Database [-39 ""]
• The action could not be completed. An unknown error (4363) occurred
• Your Office DB is damaged-Do you want to quit MSN Messenger and all Microsoft Office Programs so that the Database Utility can run?
• ERROR: Corruption opening database [16003 ""]
• The Identity cannot be opened with this version of Entourage
• ERROR: Failed to open database [Head]
• Your Office database is damaged. You need to rebuild
• An error occurred while attempting to compact [or rebuild] your database. An I/O error occurred.

Above stated errors are the most common indication of corruption in Entourage database. There are various causes that can lead to corruption situation such as virus infection, improper system shutdown, database header corruption, application malfunction and more. When it occurs, Entourage fails to read the items from database and require a Entourage repair tool to be resolved.

In order to solve these problems, restart your computer system, and then relaunch your Entourage e-mail application. Even after you find the same error there is possibility that your Entourage database is corrupt and you need to rebuild it. Corruption is a serious issue which leads to data loss and you need to repair Entourage database by rebuilding it using inbuilt Database Utility. However, when the extent of corruption is high in Entourage, then Database Utility fails to provide the assured and correct results. In this situation you need to go for some third party Entourage database repair software to fix it.

If you want fast and accurate result, Stellar Phoenix Entourage Repair is an absolute solution. This Entourage repair tool assures complete and accurate recovery of e-mails and other users data from Entourage database. Stellar's Microsoft Entourage repair tool recovers e-mail messages, contacts, calendars, tasks, appointments, notes, meeting requests, and more with complete accuracy. Additionally, it also recovers properties of e-mails such as subject, to, from, cc, bcc, time and date. In brief, Stellar Phoenix Entourage repair is an ultimate solution to repair entourage database in all cases of corruption.

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Improve performance of Entourage by Entourage repair products

It often happens, that if by any reason corruption occurs in Entourage, you simply refuse to use it as your e-mail client. Well, it is quite a bad humor. It is a true fact that when corruption ruins any software application, whether it may be your e-mail client, such as Entourage, Outlook Express or some other. Data that resides in it becomes totally unapproachable. By the loss of data, a do-or-die situation arises for you. But there is no need to give up hope. You can rush for a commercial Entourage data repair software for performing successful Entourage repair.

Let's consider a practical example. Suppose, you make an attempt to receive e-mail messages in Microsoft Entourage for Mac. Entourage fails to receive it, additionally it throws an error message that looks same as written below:

“Mail could not be received on account account_name. The domain name servers are not responding.”

Data of Entourage application becomes inaccessible. Entourage cannot be accessed.

Cause:

Above problem occurs when any of the following conditions become true:

• Down or non-operational e-mail server on your Internet Service Provider (ISP).
• Incorrect information of e-mail account.
• Corrupt Entourage identity.

Solution:

For solving above behavior, and to perform Entourage repair. You have to do the following measures:

If the error is due to down or non-operational e-mail server and incorrect e-mail account information, then contact ISP. Your ISP will update you about the status of operational e-mail server and about correct e-mail account settings. If the ISP is not operational, then only ISP will inform you when e-mail server will be operational again. It will also tell you about correct e-mail account settings.

If the Entourage identity is corrupt, then you have to replaced with a new identity file or repaired it.

Moreover, you can also use an inbuilt database utility. But inbuilt utility is not beneficial in the case, if the database is badly damaged. For such cases, a third party Entourage data repair software can be used. Such software are simple and easy to handle. Once you use these software for Entourage recovery. You will not again go for any other method, even you will not think. Such software are developed by a team of experts.

Stellar Phoenix Entourage Repair is a versatile tool that can be relied for getting satisfactory Entourage data repair results. Recovered data is stored in a new RGE file. It is capable to repair Entourage files from any kind of logical corruption. The tool is compatible with operating systems, such Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger. For additional information, you can go through a demo version of the software.

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How to solve Entourage Error Corruption Opening Database [-39""] ?

Corruption is a major problem in Mac entourage database. Mac Entourage e-mail application cannot recognize the corrupt database. In such cases of corruption or any damage, you will not be able to retrieve the important data and it becomes unusable. To overcome such situation, Microsoft has provided an entourage rebuilding utility that you can use to perform Entourage repair. It might be possible that this database utility remains unable to repair corrupt entourage database file. Another option you have is to use third-party Entourage recovery software.

Assume a practical situation in which you are using Microsoft Entourage and you are unable to access your data as the following error message is displayed:

“ERROR: Failed to open database [Head] ERROR: Corruption opening database [16003:””]”

The above error indicates that your entourage database is severely damaged. When you try to solve the issue by rebuilding it using inbuilt Database Utility, the process may fails and generate the following error message:

“Error Corruption Opening Database [-39””]

It is highly recommended to immediately stop accessing Entourage data, once you come to know about the corruption situation. It helps you to avoid any further damage and ensure high success rate of Entourage database repair utilities.

Cause:

This problem may occur due to damaged Entourage Identity database file.

Solution:

Try out the below mentioned tricks to sort out this corruption issue with Microsoft Entourage:

i) Run database utility to rebuild your entourage database.
ii) Attempt to create a new user identity and re-enter account information manually.

If you fail to perform Entourage database repair using the Database Utility tool, you may opt for third-party Entourage database recovery software like Stellar Entourage Recovery.

Easy-to-use Stellar Phoenix Entourage Recovery tool is the first entourage repair utility ever made to successfully repair and recover damaged, corrupted or inaccessible database. The Entourage database recovery software is designed to retrieve and restore damaged data of MS Entourage version 2008, 2004. This Microsoft Entourage repair tool salvages contacts, e-mails, tasks, notes, attachments, journal, and all other database objects. Stellar entourage recovery software particularly designed to thoroughly check complete database and extract all your precious data efficiently.

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Recovering Entourage data now became easy with Entourage Recovery Software

In Macintosh Operating System, Microsoft Entourage database is the single file that stores your e-mail messages, contacts, attachments, notes, tasks, calender entries, projects and other important data. MS Entourage database files are no different from other and therefore, it also faces the heat of corruption and data loss. There can be many reasons for the corruption like virus attack, identity corruption, abrupt system shut down, hardware failure, invalid file header, and internal program errors, etc. When the Mac Entourage database gets corrupt or damaged due to various reasons, it indicates some unexpected error messages like:

• "An error occurred while launching. An error has occurred (-50)"
• "An error occurred while launching. A read/write error has occurred [-40] "
• "An error occurred while attempting to rebuild your database"
• ERROR: Failed to open database [Head]
• "Entourage cannot access your data. To attempt to fix the problem, rebuild your database"
• "Your Office database is damaged"
• "Entourage cannot access your data, rebuild database"
• "Database Daemon Fatal Error"
• "This Identity cannot be opened with this version of Entourage"
• "The action could not be completed. An unknown error (4362) occurred"
• ERROR: Corruption opening database [16003:""]

Whatever be the reason for MS Entourage database corruption or damage, it leaves you in strenuous and dreadful situation. Complete Entourage data comprising user’s personal information, e-mail messages, contacts, attachments, meeting schedules, notes, tasks, and calender entries etc. are no more accessible. Thus database corruption issue may halt the smooth working of entire organization.

Before 2010, there was no third party utility available in the market to solve the corruption or lost data situation in MS Entourage and the users had to suffered from the loss of important data in case of inbuilt database utility unable to work .

But, now corrupted entourage database is no more unresolved situation because Stellar Information Systems Ltd has developed a Entourage database recovery software to solve the any corruption or damage situation of entourage database. This MS Entourage recovery software effectively scan the entire database and recover all items. The process of recovering and rebuilding entourage database is very fast and no special skill is required for using the software as it has been designed with interactive graphical user interface.

Before buying this Entourage Recovery tool, you should evaluate its trial version for data consistency and integrity. If the Microsoft Entourage recovery software recovers the data but does not maintain data consistency and data integrity then it is not worthy. You should check that whether the tool supports your entourage version in which the corruption occurred. It is most suitable and cost-effective Entourage recovery software to rebuild entourage database, and get all of your data back.

Note: Free to evaluate trial version of Entourage Repair software lets the user recovers corrupt or damaged entourage data. However, full version is required to restore or save the recovered MS entourage items.

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Are You Experiencing Problem in Entourage While Processing Meeting Requests

Are you receiving event id's in an application event log when you work with Entourage application? Entourage provides lots of e-mail features that include calendars, notes list, tasks list, address book, and meeting request. However, at times you get stuck in a problem when you use Entourage application. You cannot use features that Entourage provides to you. Number of reasons are responsible for this. Corrupt Entourage is one of the reasons responsible for it. In such situations, a third party Entourage repair software is helpful to repair Entourage database.

Suppose you use MS-Entourage for Mac to send a meeting request to a resource mailbox of MS-Exchange server. While doing all this you receive an error that shows that meeting request was canceled. In addition to this following event id's will be logged in event log's like this:

"Event Type: Error

Event Source: Auto Accept Agent

Event ID: 4097

Description:

Exception occurred while processing item "file://./backofficestorage/test.com/MBX/test/Inbox/test01.EML". This item will not be processed.

The exception information is:

System.NotSupportedException: Culture "en" is a neutral culture. It cannot be used in formatting and parsing and therefore cannot be set as the thread's current culture.

at System.Globalization.CultureInfo.CheckNeutral(CultureInfo culture)

at System.Globalization.CultureInfo.get_DateTimeFormat()

at System.Globalization.CultureInfo.GetFormat(Type formatType)

at System.Globalization.DateTimeFormatInfo.GetInstance(IFormatProvider provider)

at System.DateTime.ToString(String format, IFormatProvider provider)

at Microsoft.Exchange.Agents.AutoAccept.EventSink.SendAcceptResponse(IAppointment appt, CdoInstanceTypes instanceType, Boolean isUpdate, CalendarEventCollection cColl, DateTime lastInstanceStartTime, ResponseType response, CultureInfo userCulture)

at Microsoft.Exchange.Agents.AutoAccept.EventSink.ProcessCalendarRequest(String itemUrl, String calMethod, IAppointment incomingAppt, IAppointment inStoreAppt, CdoInstanceTypes instanceType, String calLoc, String sDeletedItemsFolder)

This event log is generated even the meeting request was generated.

Root of the issue:

Possible cause for the occurrence of above problem is that your MS-Entourage for Mac fails to send correct location information to Exchange server 2003. That is why Exchange server declines the meeting request. Corrupt Entourage is also one of the reason responsible for the occurrence of above event log.

Solution:

To solve above problem, Microsoft provides a supported hotfix. For using this hotfix it is important to install MS-Exchange Server 2003 Service Pack 2 (SP2) in your system. But if corrupt Entourage is the reason for the occurrence of the above problem, try to repair Entourage with the help of a third party Entourage database repair software.

Third party Entourage repair products are easily available in the market. Just make a simple search on the Internet. You will get number of software that rebuild Entourage database in a few mouse clicks. Do not get confused while selecting a software. Select a software according to your requirements. Download a demo version of the software, if available. No extra technical skill is needed for using this software for recovering data.

Stellar Phoenix Entourage Repair is an effective tool used to rebuild Entourage database and help you access mail-objects, such as contacts, appointments, tasks, journals, and other similar features. This tool is read-only and non-destructive in nature. The tool repairs Entourage files created with MS-Entourage 2008 and 2004. It shows compatibility with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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