A small analysis on Entourage database corruption and recovery methods

Mac OS 8.5 or higher systems use MS Entourage as their primary email client, which is a member of the Microsoft office suite. Entourage seems to be a native Mac application that can effectively run on both, Intel-based Macs and PowerPCs. For corporate users, it is one of the most reliable applications to serve their email and calendar needs. It stores all user emails and other information in a monolithic database. This database may occasionally get corrupt due to various reasons, such as virus infection, hardware problems, application errors, etc. As a consequence, you face severe data loss. To overcome this problem, you need to Rebuild Entourage database through a reliable third-party utility.


Let’s assume a practical scenario. When you try to start MS Entourage 2008, you receive the following error message on your screen:

''The Database Daemon has encountered an unknown error. The daemon will need to quit, and Entourage may need to be force quit''


Grounds of the issue:
The primary reason responsible for the above error is corruption of your Entourage database. This may happen due to myriad factors, such as abnormal system shutdown, virus infection, system crash, corrupt installation of Entourage application, and corrupt Entourage identity.

Solution:
To easily overcome the issue and access all precious data saved in the Entourage client, you have to follow the below suggestions:

Rebuild the database by following the given procedure:
1.Quit all the programs.
2.Hold down the options key on the keyboard, and then open Entourage 2008/2004. Do not free up the Option key until you see the database utility window.
3.In the database utility window, choose the database, select Rebuild database, and then click Continue.
4.After completion of the operation, the following message appears on your screen:
''Your database was successfully rebuilt."
5.Select Done. Now, select Quit and start Entourage to see whether the problem is solved.

If the problem still persists, then try to use an updated backup. In case of backup unavailability, you should take help of a proficient third-party Entourage repair tool. These software perform close recovery of any corrupt or damaged Entourage (.rge) file.

Stellar Phoenix Entourage Recovery is a professional tool that efficiently repairs corrupt databases of MS Entourage 2004 and 2008. Furthermore, the software is compatible with Mac OS X 10.7 Lion, Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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Troubleshooting Microsoft Entourage Error 4362

Mac users rely on Microsoft Entourage for handling their emails, calendar, tasks, contacts, notes, appointments etc. as their personal information manager. Entourage 2008, the latest version of Microsoft Entourage was released on January 2008. Though Entourage falls in the league of the most popularly deployed email clients across the globe, it has not been spared from the wrath of database corruption.

Application malfunction, virus or Trojan attacks, improper system shutdown due to power failure and missing identity are some of the commonplace causes of Entourage database corruption. A common error message that Entourage users bump across is:

“The Office database is damaged.

Entourage cannot access your data, to attempt to fix the problem, rebuild database.

The action could not be completed. An unknown error (4362) occurred.”

Entourage database corruption is a serious issue that if not handled prudently, can lead to severe loss of data. There is a way to resolve the aforementioned error message by following these steps:

1) Rebuilding Entourage Database

In order to rebuild Entourage Database quit all the applications that are ruuning. Press down the Options (alt) key on the keyboard and then launch Entourage. The 'Database Utility' window comes up. Select the database you want to rebuild, then click on 'Rebuild Database -> Continue'. Once you are done, click 'Quit'. If this doesn't help, move to second step.

2) Creating new Microsoft User Data Folder

Exit all Office applications and move the following Microsoft user data folder to a network location:

HD/Users/USER_NAME/Documents

Start Entourage. A new Microsoft user data folder and a new IDENTITY_NAME folder is automatically created here:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities

Exit Entourage. Rename the database file from the following folder:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME

Copy the moved database file to the new IDENTITY_NAME folder that was automatically created.

If the above resolve does not help, try to repair the permissions of Mac hard drive or create a new user account. If all of these methods prove futile, it becomes requisite to devoir a third party Entourage Repair software.

A trusted solution for Entourage Database Repair is “Stellar Phoenix Entourage Recovery”. A dexterous utility for Entourage Repair, this powerful software restores all the RGE file components such as emails, notes, contacts etc. successfully. Prior to the actual recovery, this efficacious tool shows a preview of the recoverable items in a tree-view structure. This tool is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard and 10.4 Tiger.

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So what are you waiting for? Get third party tool for Entourage repair

There are lots of reasons responsible for the inaccessible data of Entourage application. One of the chief reasons is the corruption of Entourage database file. Entourage database file gets corrupt or damaged due to reasons like, unexpected system shutdown, malicious virus, human errors, power outage, etc. The worst effect of Entourage corruption is inaccessibility of Entourage database. Yes, you have heard it right that corruption makes all the Entourage data inaccessible. So, in such situation primary duty becomes to rebuild Entourage database. Corrupt Entourage database can be repaired with the help of an inbuilt tool. In case of unsuccessful results, it is good to opt for third party Entourage database repair software.

Here is an error message that comes up on the screen when an attempt is made to open Entourage application. But, I fail to do so. That error message appears to be like this:

“The Preferences File Could not be opened. The end of file was reached. -39”

Data of the whole Entourage application becomes totally inaccessible. Every time same error message disturbs whenever an attempt is made to open Entourage application.

Cause:

The fundamental cause responsible for the occurrence of above error message is corruption of preference file for your Entourage identity.

Solution:

For solving the above error message, it is good to first delete preference file of current identity and allow Entourage to perform creation of a new one. For doing the same, some steps have to be followed. These steps are:

1. Locate and open the folder that includes the files that make up the problematic identity.

The default path of the identities folders are:

Drive:Documents:Microsoft User Data:Office 2001 Identities:Main Identity

2. Locate the Preferences file in the Identity folder.
3. Select the Preferences file, and then transfer the file to the Trash on the Macintosh Desktop.
4. Restart Desktop.

Enter the user information, password, messaging user name, and server address
settings in the New Account wizard.

If still the problem persists, then it means Entourage database file is badly corrupt. For severely corrupt Entourage database file, the best solution is any reliable third party software. A lot of third party tools are available that repairs the corrupt Entourage database file easily and brings all the data of Entourage objects back to you.

One of the comprehensive tools whose name is Stellar Phoenix Entourage Recovery is available in market with its easy to use features. It makes the corrupt Entourage database file free from corruption and recovers all the data of Entourage application, such as contacts, attachments, appointments, tasks, journal, events, etc.

The tool is available with its free demo version. Demo version allows you to accomplish two tasks. One is it performs Microsoft Entourage repair and gives you a chance to evaluate more about the features of the product. After full satisfaction, you can invest for a full version of the tool. Well, demo version is same as that of full version. The big difference is that demo version does not permit to save the recovered data, but in full version data can be saved easily.

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How to Fix “Your Office database is damaged..” Entourage Error?

Microsoft Entourage is a popular and widely used Email client for Mac OS X users. It is a part of Microsoft Office for Mac suite. The application lets you send, receive, and manage your valuable emails, contacts, tasks, notes, and appointments. MS Entourage stores all your precious data in a database. Under some circumstances, your Entourage database may get damaged and you cannot access data from it. This behavior causes serious data loss and put you in need of Entourage Repair solutions.

When you start Microsoft Entourage application or try to access emails from it, you may come across the below error message:

“Your Office database is damaged-Do you want to quit MSN Messenger and all Microsoft Office Programs so that the Database Utility can run?”

Subsequent to that, you encounter further error message, which resembles the following:

“The action could not be completed. An unknown error (4363) occurred.”

You run across these errors most frequently when you try to open an email or delete any item from Entourage database. It occurs even if you are not using MSN messenger and renders all your precious Entourage database objects inaccessible. In order to gain access of Entourage database objects, you must find out the cause of this behavior and perform MS Entourage repair by resolving it.

Root of the problem:

This behavior of Microsoft Entourage application occurs due to corruption to Entourage database. Corruption can be the outcome of a plenty of reasons, including virus infection, application malfunction, improper system shutdown, file header corruption, and missing Identity.

Solution:

To sort out this problem, you are required to use Database Utility to rebuild the Entourage database. It gives you an option to select affected database and fix the problem. Using this tool, you can perform the following operations:


1. Verify database integrity
2. Compact Microsoft Entourage database.
3. Rebuild the database to repair it.
4. Set database preferences.

If rebuilding the Entourage database cannot fix the issue, you need to repair and restore it using powerful and effective third-party applications, known as Entourage repair software.

The Entourage database repair tools are capable of thoroughly scanning entire Entourage database and extract all inaccessible data from it. They do not demand sound and prior technical skills for entourage recovery as of their self-descriptive graphical user interface.

Stellar Phoenix Entourage Repair is the first Entourage repair software ever made, which effectively handles all Entourage database corruption scenarios. It works well with Microsoft Entourage 2008 and 2004. The Microsoft Entourage Repair Tool restores all database objects, including emails, notes, tasks, contacts, journal, attachments, and appointments.

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