Afflicted by Microsoft Entourage Connection Problems? Try Entourage Repair Software

For Apple Mac users, one of the best things by Microsoft has been Entourage. This widely popular email application makes communication easy and comes ladden with a whole bunch of advanced features. One of the key highlights about Entourage is its ability to work as an Exchange client.

Microsoft Exchange keeps business communication smooth and provides a collaborative email environment that suits best for enterprises. A number of critical factors play a major role in establishing connectivity between Microsoft Exchange Server and Entourage such as LDAP functions, certificates and more.

After performing a clean install of MS Office 2008, when launching Entourage application an error message pops up that says:

“Unable to establish a secure connection to servername because the correct root certificate is not installed.”

If after viewing the aforestated errror the user attempts to install Exchange Server's root certificate, another error is encountered, that says:

“Unable to establish a secure connection to servername because the server name or IP address does not match the name or IP address on the server’s certificate. If you continue, the information you view and send will be encrypted, but will not be secure.”

Even after receiving this error if the Entourage application is launched by clicking OK, it will connect but the same error message might reappear.

Grounds of the issue:

This error makes all the mail related tasks impossible. Sending or receiving mails or even accessing user's inbox is not allowed. This creates a situation of serious data loss that has to resolved. The issue can result from many factors such as improper installation of root certificate, LDAP lookup or corruption in the Microsoft Entourage database. Troubleshooting this error is possible, else there are Entourage Repair Software that can do the job.

Troubleshooting:

If the problem is a result of root certificate validation, contact your certificate provider to resolve the issue by asking for a valid certificate. If LDAP lookup is the root cause of your problem, then follow these steps:

1.Click on Entourage Menu, choose Account Settings.
2.Double click it to open Exchange account.
3.From the Edit Account dialog, choose Advanced tab.
4.See if the checkbox “This LDAP server requires a secure connection (SSL)” is selected. Ensure that it is deselected.

This should help resolve the error. If the error still persists, it is case of database corruption. You can either rebuild Entourage database or try third party Entourage Repair Software that can recover all the vital data from the corrupt database. “Stellar Phoenix Entourage Recovery” is one such indigenous tool that supports Entourage 2008/2004 and recovers all the emails, notes, calendar entries and address book items.

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Resolve for MS Entourage Corruption due to complex HTML formatting

Microsoft is a well known email application for Apple Mac users. Entourage facilitates emails, contacts, calendar, notes, tasks and project manager. Entourage supports POP, IMAP and WebDAV. The ability to work as a client for Microsoft Exchange is another feather in its cap.

Entourage is deployed by a number of professional Mac users as their personal information manager. MS Entourage is crafted to support both text based emails and HTML emails. The difference between the two is that HTML emails incorporate links, brochures, images, and templates to be inserted in the body of the message for better readability and understanding.

A complex HTML formatted email becomes unreadable for MS Entourage and when such a message is accessed it appears blank. In some cases, complex formatting also causes the Microsoft Entourage application to crash which can cause corruption in the database. If unexpected crash corrupts the application then Entourage Repair is required.

To fix the problem of complex formatting follow these steps:

1.Locate the following files from Macintosh HD/Users//Library/Preferences and drag com.microsoft.explorer.plist and com.apple.internetconfig.plist to desktop.
2.Re-launch the Entourage application see if the problem still occurs.
3.If the problem persists, move the files back to their original location.
4.If it resolves the issue, remove those files permanently.

If the aforestated steps fail to resolve the issue, then it is case of Entourage database corruption. When the Entourage application burns with the heat of corruption, then the first step is to rebuild Entourage database. For this Microsoft has provided an inbuilt utility named Database Utility. This utility helps to rebuild the Entourage database and makes it accessible again. However, if the utility is somehow not able to rebuild the database and there is no backup available, then it is time to seek professional help.

The market is flooding with a number of professional third party Entourage Repair software that can effectively handle such cases of database corruption. One such tool is “Stellar Phoenix Entourage Recovery”. The software restores all the emails, notes, address book and calendar items for Entourage 2008/2004 and restores it an a RGE file that can be imported back into MS Entourage. The demo version of this adroit tool offers the preview of recoverable items in a three view structure. The software is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard and 10.4 Tiger.

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