How to solve Entourage error: “Microsoft Sync Services has encountered a problem and needs to close...”

In this computer era, it is a known fact that no application is resistant to corruption. The same is true for Microsoft Entourage e-mail client application that stores all your significant data like e-mails, contacts, attachments, and more in a safe database file. This can be speculated by the facts that when you try to access your e-mails, some strange error messages are displayed or sometimes your e-mails do not even open. This may happen due to the occurrence of corruption in Entourage database or in any other file. As a result of corruption, your precious data stored in the corrupted Microsoft Entourage database becomes inaccessible and unusable. In such situations, it is recommended to use a recent and updated backup file to restore your all data at the time of loss.

However, if you have not taken the backup of the Entourage database, or the backup file itself corrupts, then you should use an effective Entourage recovery software to retrieve the data from the corrupted Entourage database.

To illustrate this issue, let’s consider an error message, which is displayed when you perform an operation in Entourage e-mail application:

“Microsoft Sync Services has encountered a problem and needs to close. We are sorry for the inconvenience. “

After this error, you become unable to access data contained in Entourage database file.

Cause:
Some of the reasons responsible for the above error are:
• Sync preferences are corrupted.
• The sync cache needs to be cleared.

Damaged or corrupt Entourage database is also responsible for this issue.

Resolution:
Different methods that help you to solve the above error are described below:
A) Disable the Sync Services, If you’re not utilizing Sync Services. Follow the steps below to disable the Sync Services:
1. Open Entourage e-mail application.
2. Go to Preferences.
3. Click Sync Services on the left hand side.
4. Select to clear all boxes then click OK.

B) If you are using Sync Services, go through the following KB article and follow the steps to reset the Microsoft Sync Services: http://support.microsoft.com/kb/2484127

However if the Entourage database remains inaccessible and above steps don't exhibit any suitable results, then go for a third party Entourage repair software. The tool repairs the Entourage database very easily and allows you to access your data.

Stellar Phoenix Entourage repair is a MS Entourage database repair tool that enables you to repair damaged or corrupt database files from all instances of corruption. It is able to recover and restore various items Entourage database such as address book, e-mails, attachments, calendar entries, task, sent items folder, meeting notes, etc. It is compatible with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger. Also for using this Entourage repair application, there is no need to be a technical savvy. The tool is developed for Microsoft Entourage 2008 and 2004.

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Good to use commercial Entourage Recovery tools, rather than facing complicated errors

Are you facing problems while performing deletion operation on e-mails and unwanted folders? If this is the fact, this occurs when preferences of Entourage database gets corrupt or damaged. Once a Entourage preferences gets corrupt, numerous error messages may come while using Entourage. In short, it makes whole data of Entourage inaccessible. What will you do if some valuable data is contained within it. Problem of data inaccessibility can be overcome with the backup. But backup must be maintained. If backup falls short to recover data, then also there is no need to fret. You have an option of a third party Entourage recovery tools.

To explain the above case, consider a practical scenario, wherein you are using Entourage 2004. While using it, you come across quite abrupt behavior and behavior is that Entourage application gets closed unexpectedly. Number of error messages get received that specifies that there is an issue with the database. In short, Entourage fails to behave properly.

Cause:
Above erroneous situation occurs when the corruption attacks the Entourage preferences. Corruption of preferences makes the whole Entourage application to behave improperly.

Solution:
For solving above error message, first of all restore the preferences file to its default settings. For doing same, follow the below mentioned steps:

1. Close all the MS-Office programs.
2. Point to Go, choose Home.
3. Open the Library and Preferences folder.
4. Search the below mentioned files:
com.microsoft.entourage.plist
com.microsoft.entourage.database_daemon.plist
com.microsoft.entourage.database_utility.plist
com.microsoft.entourage.officenotifications.plist
com.microsoft.entourage.syncservices.plist
5. Transfer any of the above mentioned files to the desktop. If files do not get found, then it means
that the Entourage is not accessing any information that differs from the default preferences.
6. Test MS-Entourage. If the problem is coming, then close Microsoft Entourage. Transfer the file
or files to the main location, and then follow the steps. If the issue gets resolved, then shift the
files into the folder and do not forget to check Entourage after the movement of each file. Close
Entourage after every test before the transfer of next file. Move the problematic file to trash.
7. Close all MS-Office applications.
8. Point to Go, choose Home.
9. Open the Library, Preferences, and Microsoft folder.
10. Search the file com.microsoft.Entourage.prefs.plist.
11. If a file gets found, then move it to the desktop. If a file do not get found, then this means that no information that is differ from default preferences is used by an application.
12. If a file is transferred to the desktop, test MS-Entourage. However, if the problem is still coming, then close MS-Entourage. Insert the file back into the main location, and proceed with the steps. Transfer the file to trash, if problem gets solved.

If no proper results get found, then it is required for you to go for a third party Entourage repair tools.
Ample of software are readily available on Internet. Just make a simple search on it. Google will list you a number of tools whose main function is to perform Entourage data repair. Such tools have read-only designs, well described procedures, and effective recovery abilities.

Stellar Phoenix Entourage Recovery is one such tool specially designed for Entourage database repair. Once a repair process is done by this tool, all the data of Entourage objects, such as contacts, appointments, journal, events, tasks, e-mail messages, calendar-items, and notes get easily recovered. It shows compatibility with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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Repair and Rebuild Entourage Database Even When Strange Error Message Received

Are you one of those person who is using Microsoft Entourage and getting some terrible error messages ?. MS Entourage is an email application, developed by Microsoft for the users of Macintosh operating system. This email client uses a database to store the significant user's data such as e-mails, contacts, notes, calender entries, attachments, and more. Sometimes, this entourage database may corrupt and like other database, it shows you some strange errors. To work around this corruption problem, you need to go for some Entourage Repair tool.

No matter how advanced email-client you are using, corruption and strange errors are bound to loom your e-mail application. Mac Entourage database is empowered with easy to use, simple and advance features that make it a perfect business email client application.

However, as stated above corruption problems are bound to occur. Consider a situation when you working with your entourage and any of these error message occurred:

• Entourage can not access your data. to attempt to fix the problem, rebuild database.
• Error Corruption Opening Database [-39 ""]
• The action could not be completed. An unknown error (4363) occurred
• Your Office DB is damaged-Do you want to quit MSN Messenger and all Microsoft Office Programs so that the Database Utility can run?
• ERROR: Corruption opening database [16003 ""]
• The Identity cannot be opened with this version of Entourage
• ERROR: Failed to open database [Head]
• Your Office database is damaged. You need to rebuild
• An error occurred while attempting to compact [or rebuild] your database. An I/O error occurred.

Above stated errors are the most common indication of corruption in Entourage database. There are various causes that can lead to corruption situation such as virus infection, improper system shutdown, database header corruption, application malfunction and more. When it occurs, Entourage fails to read the items from database and require a Entourage repair tool to be resolved.

In order to solve these problems, restart your computer system, and then relaunch your Entourage e-mail application. Even after you find the same error there is possibility that your Entourage database is corrupt and you need to rebuild it. Corruption is a serious issue which leads to data loss and you need to repair Entourage database by rebuilding it using inbuilt Database Utility. However, when the extent of corruption is high in Entourage, then Database Utility fails to provide the assured and correct results. In this situation you need to go for some third party Entourage database repair software to fix it.

If you want fast and accurate result, Stellar Phoenix Entourage Repair is an absolute solution. This Entourage repair tool assures complete and accurate recovery of e-mails and other users data from Entourage database. Stellar's Microsoft Entourage repair tool recovers e-mail messages, contacts, calendars, tasks, appointments, notes, meeting requests, and more with complete accuracy. Additionally, it also recovers properties of e-mails such as subject, to, from, cc, bcc, time and date. In brief, Stellar Phoenix Entourage repair is an ultimate solution to repair entourage database in all cases of corruption.

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Improve performance of Entourage by Entourage repair products

It often happens, that if by any reason corruption occurs in Entourage, you simply refuse to use it as your e-mail client. Well, it is quite a bad humor. It is a true fact that when corruption ruins any software application, whether it may be your e-mail client, such as Entourage, Outlook Express or some other. Data that resides in it becomes totally unapproachable. By the loss of data, a do-or-die situation arises for you. But there is no need to give up hope. You can rush for a commercial Entourage data repair software for performing successful Entourage repair.

Let's consider a practical example. Suppose, you make an attempt to receive e-mail messages in Microsoft Entourage for Mac. Entourage fails to receive it, additionally it throws an error message that looks same as written below:

“Mail could not be received on account account_name. The domain name servers are not responding.”

Data of Entourage application becomes inaccessible. Entourage cannot be accessed.

Cause:

Above problem occurs when any of the following conditions become true:

• Down or non-operational e-mail server on your Internet Service Provider (ISP).
• Incorrect information of e-mail account.
• Corrupt Entourage identity.

Solution:

For solving above behavior, and to perform Entourage repair. You have to do the following measures:

If the error is due to down or non-operational e-mail server and incorrect e-mail account information, then contact ISP. Your ISP will update you about the status of operational e-mail server and about correct e-mail account settings. If the ISP is not operational, then only ISP will inform you when e-mail server will be operational again. It will also tell you about correct e-mail account settings.

If the Entourage identity is corrupt, then you have to replaced with a new identity file or repaired it.

Moreover, you can also use an inbuilt database utility. But inbuilt utility is not beneficial in the case, if the database is badly damaged. For such cases, a third party Entourage data repair software can be used. Such software are simple and easy to handle. Once you use these software for Entourage recovery. You will not again go for any other method, even you will not think. Such software are developed by a team of experts.

Stellar Phoenix Entourage Repair is a versatile tool that can be relied for getting satisfactory Entourage data repair results. Recovered data is stored in a new RGE file. It is capable to repair Entourage files from any kind of logical corruption. The tool is compatible with operating systems, such Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger. For additional information, you can go through a demo version of the software.

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How to solve Entourage Error Corruption Opening Database [-39""] ?

Corruption is a major problem in Mac entourage database. Mac Entourage e-mail application cannot recognize the corrupt database. In such cases of corruption or any damage, you will not be able to retrieve the important data and it becomes unusable. To overcome such situation, Microsoft has provided an entourage rebuilding utility that you can use to perform Entourage repair. It might be possible that this database utility remains unable to repair corrupt entourage database file. Another option you have is to use third-party Entourage recovery software.

Assume a practical situation in which you are using Microsoft Entourage and you are unable to access your data as the following error message is displayed:

“ERROR: Failed to open database [Head] ERROR: Corruption opening database [16003:””]”

The above error indicates that your entourage database is severely damaged. When you try to solve the issue by rebuilding it using inbuilt Database Utility, the process may fails and generate the following error message:

“Error Corruption Opening Database [-39””]

It is highly recommended to immediately stop accessing Entourage data, once you come to know about the corruption situation. It helps you to avoid any further damage and ensure high success rate of Entourage database repair utilities.

Cause:

This problem may occur due to damaged Entourage Identity database file.

Solution:

Try out the below mentioned tricks to sort out this corruption issue with Microsoft Entourage:

i) Run database utility to rebuild your entourage database.
ii) Attempt to create a new user identity and re-enter account information manually.

If you fail to perform Entourage database repair using the Database Utility tool, you may opt for third-party Entourage database recovery software like Stellar Entourage Recovery.

Easy-to-use Stellar Phoenix Entourage Recovery tool is the first entourage repair utility ever made to successfully repair and recover damaged, corrupted or inaccessible database. The Entourage database recovery software is designed to retrieve and restore damaged data of MS Entourage version 2008, 2004. This Microsoft Entourage repair tool salvages contacts, e-mails, tasks, notes, attachments, journal, and all other database objects. Stellar entourage recovery software particularly designed to thoroughly check complete database and extract all your precious data efficiently.

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Recovering Entourage data now became easy with Entourage Recovery Software

In Macintosh Operating System, Microsoft Entourage database is the single file that stores your e-mail messages, contacts, attachments, notes, tasks, calender entries, projects and other important data. MS Entourage database files are no different from other and therefore, it also faces the heat of corruption and data loss. There can be many reasons for the corruption like virus attack, identity corruption, abrupt system shut down, hardware failure, invalid file header, and internal program errors, etc. When the Mac Entourage database gets corrupt or damaged due to various reasons, it indicates some unexpected error messages like:

• "An error occurred while launching. An error has occurred (-50)"
• "An error occurred while launching. A read/write error has occurred [-40] "
• "An error occurred while attempting to rebuild your database"
• ERROR: Failed to open database [Head]
• "Entourage cannot access your data. To attempt to fix the problem, rebuild your database"
• "Your Office database is damaged"
• "Entourage cannot access your data, rebuild database"
• "Database Daemon Fatal Error"
• "This Identity cannot be opened with this version of Entourage"
• "The action could not be completed. An unknown error (4362) occurred"
• ERROR: Corruption opening database [16003:""]

Whatever be the reason for MS Entourage database corruption or damage, it leaves you in strenuous and dreadful situation. Complete Entourage data comprising user’s personal information, e-mail messages, contacts, attachments, meeting schedules, notes, tasks, and calender entries etc. are no more accessible. Thus database corruption issue may halt the smooth working of entire organization.

Before 2010, there was no third party utility available in the market to solve the corruption or lost data situation in MS Entourage and the users had to suffered from the loss of important data in case of inbuilt database utility unable to work .

But, now corrupted entourage database is no more unresolved situation because Stellar Information Systems Ltd has developed a Entourage database recovery software to solve the any corruption or damage situation of entourage database. This MS Entourage recovery software effectively scan the entire database and recover all items. The process of recovering and rebuilding entourage database is very fast and no special skill is required for using the software as it has been designed with interactive graphical user interface.

Before buying this Entourage Recovery tool, you should evaluate its trial version for data consistency and integrity. If the Microsoft Entourage recovery software recovers the data but does not maintain data consistency and data integrity then it is not worthy. You should check that whether the tool supports your entourage version in which the corruption occurred. It is most suitable and cost-effective Entourage recovery software to rebuild entourage database, and get all of your data back.

Note: Free to evaluate trial version of Entourage Repair software lets the user recovers corrupt or damaged entourage data. However, full version is required to restore or save the recovered MS entourage items.

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Are You Experiencing Problem in Entourage While Processing Meeting Requests

Are you receiving event id's in an application event log when you work with Entourage application? Entourage provides lots of e-mail features that include calendars, notes list, tasks list, address book, and meeting request. However, at times you get stuck in a problem when you use Entourage application. You cannot use features that Entourage provides to you. Number of reasons are responsible for this. Corrupt Entourage is one of the reasons responsible for it. In such situations, a third party Entourage repair software is helpful to repair Entourage database.

Suppose you use MS-Entourage for Mac to send a meeting request to a resource mailbox of MS-Exchange server. While doing all this you receive an error that shows that meeting request was canceled. In addition to this following event id's will be logged in event log's like this:

"Event Type: Error

Event Source: Auto Accept Agent

Event ID: 4097

Description:

Exception occurred while processing item "file://./backofficestorage/test.com/MBX/test/Inbox/test01.EML". This item will not be processed.

The exception information is:

System.NotSupportedException: Culture "en" is a neutral culture. It cannot be used in formatting and parsing and therefore cannot be set as the thread's current culture.

at System.Globalization.CultureInfo.CheckNeutral(CultureInfo culture)

at System.Globalization.CultureInfo.get_DateTimeFormat()

at System.Globalization.CultureInfo.GetFormat(Type formatType)

at System.Globalization.DateTimeFormatInfo.GetInstance(IFormatProvider provider)

at System.DateTime.ToString(String format, IFormatProvider provider)

at Microsoft.Exchange.Agents.AutoAccept.EventSink.SendAcceptResponse(IAppointment appt, CdoInstanceTypes instanceType, Boolean isUpdate, CalendarEventCollection cColl, DateTime lastInstanceStartTime, ResponseType response, CultureInfo userCulture)

at Microsoft.Exchange.Agents.AutoAccept.EventSink.ProcessCalendarRequest(String itemUrl, String calMethod, IAppointment incomingAppt, IAppointment inStoreAppt, CdoInstanceTypes instanceType, String calLoc, String sDeletedItemsFolder)

This event log is generated even the meeting request was generated.

Root of the issue:

Possible cause for the occurrence of above problem is that your MS-Entourage for Mac fails to send correct location information to Exchange server 2003. That is why Exchange server declines the meeting request. Corrupt Entourage is also one of the reason responsible for the occurrence of above event log.

Solution:

To solve above problem, Microsoft provides a supported hotfix. For using this hotfix it is important to install MS-Exchange Server 2003 Service Pack 2 (SP2) in your system. But if corrupt Entourage is the reason for the occurrence of the above problem, try to repair Entourage with the help of a third party Entourage database repair software.

Third party Entourage repair products are easily available in the market. Just make a simple search on the Internet. You will get number of software that rebuild Entourage database in a few mouse clicks. Do not get confused while selecting a software. Select a software according to your requirements. Download a demo version of the software, if available. No extra technical skill is needed for using this software for recovering data.

Stellar Phoenix Entourage Repair is an effective tool used to rebuild Entourage database and help you access mail-objects, such as contacts, appointments, tasks, journals, and other similar features. This tool is read-only and non-destructive in nature. The tool repairs Entourage files created with MS-Entourage 2008 and 2004. It shows compatibility with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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How To Fix Crash Problem of Mac Entourage after 12.2.7 Update ?

Are you trying to update your Microsoft Entourage with the latest version 12.2.7, recently released by Microsoft for the Mac users of its office ?. Do the updation process fail to complete their operation on Entourage database ?. Are you getting crashing problem during the updation process? . Microsoft has released this version to solve the issues of previous version and to provide the more functionality with improved performance of the application. Even so, this update causes some problems and leads to entourage crash. This behaviour of MS entourage database renders all your precious data inaccessible and leads to critical data loss situation. To solve this issue, you need to opt for some Entourage recovery solution.

As a practicle scenario of this issue, you may come across the error message as mentioned below when you attempt to update your entourage:

“Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2010-10-14 13:58:26 -0400 Application Name: Microsoft Entourage Application Bundle ID: com.microsoft.Entourage Application Signature: OPIM Application Version: 12.2.7.100910 Crashed Module Name: unknown Crashed Module Version: unknown Crashed Module Offset: unknown Blame Module Name: Microsoft Entourage Blame Module Version: 12.2.7.100910 Blame Module Offset: 003ffd97 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0”

You can not access your data after the above error and if you try to access your significant data from Entourage database, it will generate the same message.

Solution

In order to fix this update problem in Microsoft Entourage, there are following options:

1) Reinstall Microsoft Office.

2) Install MS Entourage 12.2.6 again. You can roll back to the 12.2.6 also that is very simple and can be performed by just installing the earlier version.

3) Use an advanced third party Mac Entourage Recovery utility such as Stellar Phoenix Entourage Recovery software.

However, In situation of application crash or damage your data due to malfunction, rollback option may not help you to recover items from Microsoft entourage database. All your precious data remain inaccessible and it becomes need to go for some Entourage database recovery solution.

Stellar Entourage recovery software is the most efficient and comprehensive utility and particularly designed to extensively scan entire entourage Identity and extract all corrupt or damaged data. This advanced Mac Entourage recovery software retrieve data and save it into a new RGE file that you can simply import to your account. Stellar Phoenix Entourage recovery tool is highly interactive and user friendly in nature that ensure safe and secure entourage data recovery.

Related Post:

• How to deal with Problems Related to Microsoft Entourage Database

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Repair Entourage Database

Similar to other computer databases, MS Entourage also run through corruption for many reasons and lead to data loss situation. In corruption cases, Entourage data can not be accessed, and you encounter problems critical data loss. Corrupted Entourage database can be identified by a number of error messages. MAC Entourage database might be damaged due to database structure corruption, virus infection, improper system shutdown and much more yet. After database corruption, Entourage mail client can not extract information from the entourage database. In this case, try to repair the entourage database with this amazing Entourage Repair software.

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How to Solve Entoruage Database Corruption Problem ?

MS Entourage is a part of Microsoft Office and works as an e-mail client for Mac OS X. Unlike the other email client applications, Entourage provides a number of features like e-mail messages, a calendar, notes, address book, task and project manager for MAC users.

Mac entourage puts in all information in a database that helps you to easily manage all your personal as well as business information like contacts, emails, calender entries, schedules, notes and other items. Consider a situation when entourage database may get corrupted or damaged due to any reason and you are unable to access your precious data. In such cases Entourage may shows some unwanted error messages on the screen and It becomes necessary to repair entourage database by an entourage repair utility. The Entourage includes a Database Utility that can help you repair Entourage database in some cases of corruption. Third-party Entourage Database Repair tool like Stellar Entourage Recovery sort out the corruption behavior in all cases.

For More information visit at: http://www.stellarentouragerecovery.com/

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