A small analysis on Entourage database corruption and recovery methods

Mac OS 8.5 or higher systems use MS Entourage as their primary email client, which is a member of the Microsoft office suite. Entourage seems to be a native Mac application that can effectively run on both, Intel-based Macs and PowerPCs. For corporate users, it is one of the most reliable applications to serve their email and calendar needs. It stores all user emails and other information in a monolithic database. This database may occasionally get corrupt due to various reasons, such as virus infection, hardware problems, application errors, etc. As a consequence, you face severe data loss. To overcome this problem, you need to Rebuild Entourage database through a reliable third-party utility.


Let’s assume a practical scenario. When you try to start MS Entourage 2008, you receive the following error message on your screen:

''The Database Daemon has encountered an unknown error. The daemon will need to quit, and Entourage may need to be force quit''


Grounds of the issue:
The primary reason responsible for the above error is corruption of your Entourage database. This may happen due to myriad factors, such as abnormal system shutdown, virus infection, system crash, corrupt installation of Entourage application, and corrupt Entourage identity.

Solution:
To easily overcome the issue and access all precious data saved in the Entourage client, you have to follow the below suggestions:

Rebuild the database by following the given procedure:
1.Quit all the programs.
2.Hold down the options key on the keyboard, and then open Entourage 2008/2004. Do not free up the Option key until you see the database utility window.
3.In the database utility window, choose the database, select Rebuild database, and then click Continue.
4.After completion of the operation, the following message appears on your screen:
''Your database was successfully rebuilt."
5.Select Done. Now, select Quit and start Entourage to see whether the problem is solved.

If the problem still persists, then try to use an updated backup. In case of backup unavailability, you should take help of a proficient third-party Entourage repair tool. These software perform close recovery of any corrupt or damaged Entourage (.rge) file.

Stellar Phoenix Entourage Recovery is a professional tool that efficiently repairs corrupt databases of MS Entourage 2004 and 2008. Furthermore, the software is compatible with Mac OS X 10.7 Lion, Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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Safely overcome Entourage database corruption through professional third-party tools

MS Entourage was a part of Microsoft Office for Mac and had its roots in Outlook Express 5 on the Mac. It creates a separate identity for each user account and uses preference files to store account settings. However, the preference file may occasionally get corrupt or damaged. This may cause your application to crash unexpectedly. Moreover, you receive a series of errors while starting Entourage. This may also cause corruption of your Entourage database (.rge file). As a consequence, you are unable to receive emails and access important contacts, appointments, etc. To overcome this problem, you need to go for Entourage database repair through a reliable third-party utility.


Let us study some error messages that are displayed at the time of initialization of Entourage e-mail application. These error messages are as follows:

''An error has occurred. Unexpected end of file.''

''Memory is full.''

''An unknown error 4359 occurred.''

''The end of file was reached.''


Cause:
The primary reason responsible for the above errors is corruption of the preference file for the currently selected entity.

Solution:
For resolving the issue, simply try to rebuild the Identity Preferences File by following the given steps:
1.Close Entourage, if it is presently running. Search the preferences file in the currently active identity.
2.Move this file to 'Trash' on the Macintosh Desktop.
3.Restart the Entourage e-mail application.
If you are still facing issues after rebuilding the preferences file, then follow the below mentioned approach in a same order as given below:
Rebuild your Entourage database.
Delete the Entourage application preferences file.
At last, delete and rebuild the Macintosh Desktop. To do this, hold down the OPTION and COMMAND keys and restart the system. Select 'OK' when you are asked to rebuild the desktop.
If the problem still persists, you should take help of a proficient third-party Entourage repair tool. These tools use a multitude of robust and extremely safe mechanisms to repair and restore damaged Entourage (.RGE) files.

Stellar Phoenix Entourage Recovery is a reliable tool that easily performs Entourage data recovery to restore all vital objects, such as emails, contacts, attachments, appointments, journal, tasks, events, and notes. The software is specifically designed for MS-Entourage 2008 and 2004. It displays preview of recoverable messages in a three-pane structure resembling MS Entourage. Furthermore, the competent tool is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

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Troubleshooting Microsoft Entourage Error 4362

Mac users rely on Microsoft Entourage for handling their emails, calendar, tasks, contacts, notes, appointments etc. as their personal information manager. Entourage 2008, the latest version of Microsoft Entourage was released on January 2008. Though Entourage falls in the league of the most popularly deployed email clients across the globe, it has not been spared from the wrath of database corruption.

Application malfunction, virus or Trojan attacks, improper system shutdown due to power failure and missing identity are some of the commonplace causes of Entourage database corruption. A common error message that Entourage users bump across is:

“The Office database is damaged.

Entourage cannot access your data, to attempt to fix the problem, rebuild database.

The action could not be completed. An unknown error (4362) occurred.”

Entourage database corruption is a serious issue that if not handled prudently, can lead to severe loss of data. There is a way to resolve the aforementioned error message by following these steps:

1) Rebuilding Entourage Database

In order to rebuild Entourage Database quit all the applications that are ruuning. Press down the Options (alt) key on the keyboard and then launch Entourage. The 'Database Utility' window comes up. Select the database you want to rebuild, then click on 'Rebuild Database -> Continue'. Once you are done, click 'Quit'. If this doesn't help, move to second step.

2) Creating new Microsoft User Data Folder

Exit all Office applications and move the following Microsoft user data folder to a network location:

HD/Users/USER_NAME/Documents

Start Entourage. A new Microsoft user data folder and a new IDENTITY_NAME folder is automatically created here:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities

Exit Entourage. Rename the database file from the following folder:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME

Copy the moved database file to the new IDENTITY_NAME folder that was automatically created.

If the above resolve does not help, try to repair the permissions of Mac hard drive or create a new user account. If all of these methods prove futile, it becomes requisite to devoir a third party Entourage Repair software.

A trusted solution for Entourage Database Repair is “Stellar Phoenix Entourage Recovery”. A dexterous utility for Entourage Repair, this powerful software restores all the RGE file components such as emails, notes, contacts etc. successfully. Prior to the actual recovery, this efficacious tool shows a preview of the recoverable items in a tree-view structure. This tool is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard and 10.4 Tiger.

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Fixing “ERROR [16003:""]”in Microsoft Entourage

Many Entourage users often receive an error message that says "The Identity cannot be opened with this version of Entourage". Though at the first look, the reason for this error seems unclear, but there is more than one reason or scenario responsible for the above error. Now, as a safe and first-hand resolution you may go for 'Rebuilding Entourage' database, which works for most of the cases. However, if you are facing hard luck, the following surprises come up in your computer screen.

“ERROR Failed to open database [Head]”
or
“ERROR Corruption opening database [16003:""]”

Multiple failures and the ultimate fear of Entourage data loss creeps into the mind. You really face a weired situation of email loss and urgently need Entourage recovery.

Completely jumbled up! One resolution leading to another Error!

Lets us analyze a particular case and relate what can be cause for the first error. For some, it can be an upgrade issue. Well, many users often install both the versions 2008 and 2004 in the same computer. This is the cause of a major compatibility issue, because both the versions have their separate components installed in the same system. When an action is called, there is created a compatibility issue and the resultant is the error message;

“The Identity cannot be opened with this version of Entourage”

Now, as all said and done, the ultimate option is rebuilding the Entourage database using Microsoft 'Database Utility' for Entourage. This utility appears to be useful in some cases and after rebuilding the Entourage database, you can again access your lost emails and other mail items. However, in certain cases, the utility fails to entirely resolve the above issue and in turn throws back the other mentioned error messages. At this point of time, it becomes eminent to use an efficient Entourage recovery software.

One can easily find Entourage database repair software over the Internet, but a little research on the various products will help you recover the lost emails in this critical situation. Stellar Phoenix Entourage Recovery is one such tool that is referred by most Entourage users across the globe. The free demo version of the software gives an idea as to how to repair the corrupt Entourage database and recover your lost/inaccessible email components, such as contacts, addresses, Tasks, To-Do list etc. The software supports both MS Entourage 2008 and 2004.

Related Post: http://bobluisusa.hubpages.com/hub/entouragerecovery

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A powerful solution for the problem of Entourage database corruption

It is quite normal to have corruption in Entourage database. Reason for the corruption of Entourage database is unexpected system shutdown, malicious virus, power loss, etc. Whatever may be the reason, corruption of Entourage database creates difficulty in accessing e-mails and using Entourage application. Additionally, it results in inaccessibility of data. Corruption is recognized as problematic. But, still there is no need to get disturbed. Because, a third party tool like Stellar Phoenix Entourage data recovery tool is still ready to help you. This tool is designed with great proficiency as it repairs the corrupt Entourage database file and solves the corruption issue with accuracy.

Listed below is an error message that appears on your computer screen when an attempt is made to open Entourage and tried to receive e-mail messages. But, Entourage remains unopened and throws an error message that looks exactly same as given below:

“Error 39, Preferences could not be opened end of file was reached.”

Same error message bothers you every time whenever you make an attempt to open Entourage messaging application.

Cause:
The root cause responsible for the occurrence of above error message is a corrupt or damaged identity database file.


Solution:
With the help of below stated measures, you can easily overcome the above error message:

Rebuild Entourage identity database file:
1.Quit all the applications.
2.Press down the Options (alt) key on the keyboard, and then open Entourage 2008/2004. Hold down the options key until the database utility window appears.
3.Choose the database, from the database utility window. Select Rebuild database then select Continue.
4.The Rebuilding Main Identify window appears and updates you about the progress. After the completion of operation, an error message similar as “ Your database was successfully rebuilt.” appears.
5.Select Done. Select Quit and then open Entourage and see whether the problem is resolved or not.

Perform creation of a new identity, and then manually enter account information again.

1.Select Switch identity on the Entourage menu.
2.If the message box warns you that Entourage will quit all connections and windows for the current identity, select Switch.
3.In the dialog box Select an Identity, select New.
4.Enter a name for your identity in the box named as Identity Name, and then select OK.

However, if same error message still persists and you are facing severe data loss, then it is advised to use a professional Entourage Repair Software. Such third party tools are considered as the best solution for successful recovery of Entourage database. Data contained in the Entourage objects, such as contacts, attachments, appointments, tasks, journal, events, calendar-entries, etc. become accessible. Before doing a selection of any third party tool, always check out the overall functionality through a free demo version of the tool.

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So what are you waiting for? Get third party tool for Entourage repair

There are lots of reasons responsible for the inaccessible data of Entourage application. One of the chief reasons is the corruption of Entourage database file. Entourage database file gets corrupt or damaged due to reasons like, unexpected system shutdown, malicious virus, human errors, power outage, etc. The worst effect of Entourage corruption is inaccessibility of Entourage database. Yes, you have heard it right that corruption makes all the Entourage data inaccessible. So, in such situation primary duty becomes to rebuild Entourage database. Corrupt Entourage database can be repaired with the help of an inbuilt tool. In case of unsuccessful results, it is good to opt for third party Entourage database repair software.

Here is an error message that comes up on the screen when an attempt is made to open Entourage application. But, I fail to do so. That error message appears to be like this:

“The Preferences File Could not be opened. The end of file was reached. -39”

Data of the whole Entourage application becomes totally inaccessible. Every time same error message disturbs whenever an attempt is made to open Entourage application.

Cause:

The fundamental cause responsible for the occurrence of above error message is corruption of preference file for your Entourage identity.

Solution:

For solving the above error message, it is good to first delete preference file of current identity and allow Entourage to perform creation of a new one. For doing the same, some steps have to be followed. These steps are:

1. Locate and open the folder that includes the files that make up the problematic identity.

The default path of the identities folders are:

Drive:Documents:Microsoft User Data:Office 2001 Identities:Main Identity

2. Locate the Preferences file in the Identity folder.
3. Select the Preferences file, and then transfer the file to the Trash on the Macintosh Desktop.
4. Restart Desktop.

Enter the user information, password, messaging user name, and server address
settings in the New Account wizard.

If still the problem persists, then it means Entourage database file is badly corrupt. For severely corrupt Entourage database file, the best solution is any reliable third party software. A lot of third party tools are available that repairs the corrupt Entourage database file easily and brings all the data of Entourage objects back to you.

One of the comprehensive tools whose name is Stellar Phoenix Entourage Recovery is available in market with its easy to use features. It makes the corrupt Entourage database file free from corruption and recovers all the data of Entourage application, such as contacts, attachments, appointments, tasks, journal, events, etc.

The tool is available with its free demo version. Demo version allows you to accomplish two tasks. One is it performs Microsoft Entourage repair and gives you a chance to evaluate more about the features of the product. After full satisfaction, you can invest for a full version of the tool. Well, demo version is same as that of full version. The big difference is that demo version does not permit to save the recovered data, but in full version data can be saved easily.

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How to Resolve Office Database Damages Error in Entourage

Microsoft Entourage is one of the widely used e-mail application used by the users of Macintosh operating system. While using Entourage application, some unexpected errors may occur that halt your work and you become incapable to access your data from the Entourage database. Most of these errors occur due to some corruption problem in database.

Let's consider a practical scenario wherein you are trying to send/receive or delete an e-mail message, but the operation fails with one of the following error message.  

“Entourage can not access your data, to attempt to fix the problem, rebuild the database.”
“The Office Database is damaged.”
“The action could not be completed. An unknown error (4362) occurred.”

Occurrence of any of the above error messages illustrates that Entourage database or your identity is damaged due to corruption or any other reasons. The common causes behind the database corruption are:

• Improper Entourage application or system termination.
• Application malfunction.
• Malicious virus attacks.
• Database header corruption.

In order to rectify this issue, you need to rebuild Entourage database. For step by step guide on how to rebuild entourage database refer: http://jennylembert.hubpages.com/hub/Rebuild-Entourage-Database-to-Resolve-Entourage-Errors

If Entourage database rebuilding process does not resolve the problem, follow the below mentioned steps:

• Create new user identity in Entourage.
• Replace the old Microsoft user data folder with the newly created data folder.
• Use Disk Utility to repair the Mac OS hard drive permission.
• Create a new account for Entourage user
• Restore damaged database from the updated and clean backup.

If above said steps fail to resolve the issue and you still can not access your items from Entourage database. It indicates that database get corrupted at higher level and the built-in tool is not able to recover it. In this case you need to opt for a third party Entourage database repair tools. These tools are especially designed to repair Entourage database from any instance of corruption. As of now, Stellar Phoenix Entourage Recovery is the only tool available in the world to perform the Entourage repair task. This tool is very easy to use and supports Microsoft Entourage 2008 and 2004.

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Signs of Entourage Database Corruption and Recovery Steps

Entourage is a email-client software that is being provided by Microsoft. Entourage is being widely used by MAC users as an email client and personal information manager. Entourage uses RGE files to store all the mailbox data on your local system. This RGE file is also known as entourage database file. Entourage database may get corrupted due to various reasons that may lead to inaccessibility of the data stored in Entourage application.

How do you know that your database gets corrupted?

Below are some most common situations which indicate that your entourage database gets corrupted.

Problem with opening or viewing any component of the entourage database.
Big grey blank of about 3-4 lines in Inbox on which if you click, freezes the screen and/or terminates Entourage.
You become unable to delete any mailbox component.
Entourage crashes or freezes while launching.

Beside these symptoms, there might be various other situations that indicate corruption of entourage database depending on your system configuration and the usage of the application. There are also some per-defined error messages that appear when your entourage database gets corrupted.

No need to worry!!! If you realize that your entourage database gets corrupted. Entourage comes with a built-in utility known as Database Utility that is designed to diagnose the reason behind the corruption and rebuild the entourage database.

How to use Entourage Database Utility?

• Close all Microsoft office applications.
• Go to Applications > Microsoft Office >  Office.
• Double click on the Database Utility.
• Select respective database and choose Rebuild database.
• Click Continue.

A new window will pop up that shows you the status of the process. After completion of the rebuild process click Done. And then Click Quit.

If the database utility fails to rebuild the entourage database it means that the corruption is of higher level or you do not have enough free disk space (in some cases it have been noticed that the database utility succeed to rebuilt the entourage database when used on the systems with larger amount of free disk space).

Still, you can recover the damaged entourage database by using third party entourage repair tool. As of now, Stellar Phoenix Entourage Recovery is only third party utility available to repair entourage database file (RGE) in all instances of corruption and inaccessibility. The demo version is free that shows 100% preview of all the recoverable components of RGE file. This utility supports Entourage 2004 and 2008.

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How to Fix Entourage Error "Your Offline Database is Damaged"

Entourage is an email client and personal information manager for MAC operating systems, developed by Microsoft and is part of Microsoft Office suite. Entourage facilitates users to access and organize emails, notes, tasks, journals, calendar entries etc. It can also be used to access Exchange Server accounts.

Like any other application Microsoft Entourage also have some errors that may halt you while working. Some of these errors may cause data loss and you have to look for entourage repair.

Let's consider a practical scenario where in you get an error message while starting the Entourage application or attempting to view email messages from it. And the error message you got is

“Your Offile database is damaged – Do you want to quit MSN Messenger and all Microsoft Office Programs so that the Database Utility can run?”

This error may occur even if you are not using MSN messenger. The main reason behind this error message is damaged Entourage Database. The Entourage Database may get damaged due to various reasons like virus attacks, Entourage Application malfunctioning, improper Entourage or system shutdown, damages file header etc.

Resolution: To resolve this issue follow the below mentioned process:

Before starting Entourage close all applications. Follow below steps to close all applications.

• Click Apple in the Finder
• Click Force Quit.

If the issue persists you need to rebuild the entourage database. To know step by step procedure of rebuilding Entourage Database follow the Microsoft Knowledge Base article http://support.microsoft.com/kb/268322

If the steps mentioned in the knowledge base fails to resolve the issue then you need to recover entourage database using third party entourage recovery tool. There is only one such tool available to repair entourage database and that is Stellar Phoenix Entourage Recovery. This tool is easy to use and able to recover all mailbox components like mails, contacts, tasks. Calendar entries etc. from RGE file. This tool supports Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.  And is compatible with Microsoft Entourage 2008 & 2004.

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How to solve Entourage error: “Microsoft Sync Services has encountered a problem and needs to close...”

In this computer era, it is a known fact that no application is resistant to corruption. The same is true for Microsoft Entourage e-mail client application that stores all your significant data like e-mails, contacts, attachments, and more in a safe database file. This can be speculated by the facts that when you try to access your e-mails, some strange error messages are displayed or sometimes your e-mails do not even open. This may happen due to the occurrence of corruption in Entourage database or in any other file. As a result of corruption, your precious data stored in the corrupted Microsoft Entourage database becomes inaccessible and unusable. In such situations, it is recommended to use a recent and updated backup file to restore your all data at the time of loss.

However, if you have not taken the backup of the Entourage database, or the backup file itself corrupts, then you should use an effective Entourage recovery software to retrieve the data from the corrupted Entourage database.

To illustrate this issue, let’s consider an error message, which is displayed when you perform an operation in Entourage e-mail application:

“Microsoft Sync Services has encountered a problem and needs to close. We are sorry for the inconvenience. “

After this error, you become unable to access data contained in Entourage database file.

Cause:
Some of the reasons responsible for the above error are:
• Sync preferences are corrupted.
• The sync cache needs to be cleared.

Damaged or corrupt Entourage database is also responsible for this issue.

Resolution:
Different methods that help you to solve the above error are described below:
A) Disable the Sync Services, If you’re not utilizing Sync Services. Follow the steps below to disable the Sync Services:
1. Open Entourage e-mail application.
2. Go to Preferences.
3. Click Sync Services on the left hand side.
4. Select to clear all boxes then click OK.

B) If you are using Sync Services, go through the following KB article and follow the steps to reset the Microsoft Sync Services: http://support.microsoft.com/kb/2484127

However if the Entourage database remains inaccessible and above steps don't exhibit any suitable results, then go for a third party Entourage repair software. The tool repairs the Entourage database very easily and allows you to access your data.

Stellar Phoenix Entourage repair is a MS Entourage database repair tool that enables you to repair damaged or corrupt database files from all instances of corruption. It is able to recover and restore various items Entourage database such as address book, e-mails, attachments, calendar entries, task, sent items folder, meeting notes, etc. It is compatible with Mac OS X 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger. Also for using this Entourage repair application, there is no need to be a technical savvy. The tool is developed for Microsoft Entourage 2008 and 2004.

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